Current answer
Pendo experienced a minor incident: Some Customers Unable to Connect to Pendo MCP. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
MCP
MCP
Incident Timeline
Investigating
We are continuing to investigate the cause of this disruption.
Oct 1, 2026 at 9:56 PM UTC
Investigating
Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is actively investigating to determine cause of this disruption.
Existing MCP connections will continue to work until session expiration.
Existing MCP connections will continue to work until session expiration.
Oct 1, 2026 at 8:49 PM UTC
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