NinjaOne Outage History
Uptime record, past incidents, and downtime history for NinjaOne.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 55.6% | 9 | 4 |
| June 2026 | 43.3% | 30 | 17 |
| May 2026 | 71% | 31 | 9 |
| April 2026 | 66.7% | 21 | 7 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Dashboard - Performance Degradation
Started: Jul 9, 8:55 AM
monitoring
We are continuing to monitor for any further issues.
Jul 9, 1:07 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 9, 11:57 AM
identified
The issue has been identified and a fix is being implemented.
Jul 9, 10:56 AM
investigating
We are continuing to investigate this issue.
Jul 9, 9:55 AM
investigating
We are aware of and investigating reports of customers experiencing dashboard-wide errors and slowness, primarily affecting the backup module (backup loading errors, missing backup tab, "error fetching bucket lists") and vulnerability reporting (blank vulnerability details showing only total devices impacted).
Jul 9, 8:55 AM
Federal (Moderate): Investigating agent connection issues
Started: Jul 8, 2:22 PM
monitoring
We are continuing to monitor for any further issues.
Jul 8, 3:09 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 8, 2:51 PM
identified
We have identified the issue and are verifying the fix.
Jul 8, 2:44 PM
investigating
We are currently investigating this issue.
Jul 8, 2:22 PM
June 2026
EU Remote Desktop (RDP) Connectivity Issues
Started: Jun 26, 10:05 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 26, 11:32 AM
identified
The issue has been identified and a fix is being implemented.
Jun 26, 11:27 AM
investigating
We are currently investigating reports of RDP connections failing for customers on the EU instance. Users may be unable to establish RDP sessions via NinjaOne.
Jun 26, 10:05 AM
US - Scheduled reports - Performance Degraded
Started: Jun 11, 2:46 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 11, 3:24 PM
identified
The issue has been identified and a fix is being implemented.
Jun 11, 3:11 PM
investigating
We’re currently investigating problems with scheduled reports.
Jun 11, 2:46 PM
FedRAMP Moderate - Apple Push Notification Issues
Started: Jun 9, 8:48 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 9, 10:30 PM
identified
We are continuing to work on a fix for this issue.
Jun 9, 10:04 PM
identified
The issue has been identified and a fix is being implemented.
Jun 9, 8:55 PM
investigating
We are currently investigating an issue with Apple Push Notifications.
Jun 9, 8:48 PM
NA - Investigating issues with agent installer generation
Started: Jun 8, 8:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 8, 10:01 PM
identified
The issue has been identified and a fix is being implemented.
Jun 8, 9:02 PM
investigating
We are currently investigating an issue with locations not populating for some organizations in the agent installer generator pop-up in the NinjaOne web console.
Jun 8, 8:15 PM
May 2026
FedRAMP Moderate - Issues accessing NinjaOne user portal
Started: May 18, 8:19 PM
investigating
We are continuing to investigate this issue. All services continue to be fully operational at this time.
May 18, 9:22 PM
investigating
We are aware of an issue accessing the NinjaOne user portal for a period of about 10 minutes from approximately 19:30 to 19:40 UTC today. We are investigating these reports. All services are fully operational at this time.
May 18, 8:19 PM
Investigating reports of intermittent login issues.
Started: May 4, 5:42 PM
investigating
We are currently investigating this issue.
May 4, 5:42 PM
Investigating intermittent UI issues
Started: May 1, 3:53 PM
monitoring
We are continuing to monitor for any further issues.
May 1, 5:34 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 1, 4:28 PM
identified
The issue has been identified and a fix is being implemented.
May 1, 4:28 PM
investigating
We are currently investigating this issue.
May 1, 3:53 PM
April 2026
US2 - MDM Service - Performance Degraded
Started: Apr 29, 9:21 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 9:27 PM
identified
The issue has been identified and a fix is being implemented.
Apr 29, 9:25 PM
investigating
NinjaOne has identified a service issue that may affect customer performance with the Apple MDM product. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Thank you for your patience.
Apr 29, 9:21 PM
Service Issue - Performance Degraded
Started: Apr 16, 2:17 PM
investigating
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Thank you for your patience.
Apr 16, 2:17 PM
Public API endpoint issue: devices-detailed
Started: Apr 16, 12:35 PM
monitoring
We are continuing to monitor for any further issues.
Apr 16, 6:14 PM
monitoring
A hotfix has been deployed and we are currently validating the change.
Apr 16, 4:42 PM
identified
We expect to have a hotfix ready and deployed within the next two hours. This will result in a brief disruption of the API while we apply the hotfix, but it is expected to be brief
Apr 16, 3:23 PM
investigating
Known issue with the devices-detailed Public API endpoint now requiring pagination. We are working on rolling back this change. Until it is fixed customers can access all devices using the pageSize and after query parameters.
Apr 16, 12:35 PM
EU - Agents reporting Offline
Started: Apr 8, 9:21 AM
monitoring
We are continuing to monitor for any further issues.
Apr 8, 9:53 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 9:52 AM
identified
A fix has been implemented and we are monitoring the results.
Apr 8, 9:52 AM
investigating
EU - Agents reporting Offline
Apr 8, 9:21 AM
CA - Web Portal Login Issues
Started: Apr 1, 8:45 AM
monitoring
We are continuing to monitor for any further issues.
Apr 1, 2:19 PM
monitoring
We are continuing to monitor for any further issues.
Apr 1, 11:52 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 10:07 AM
identified
The issue has been identified and a fix is being implemented.
Apr 1, 9:41 AM
investigating
We are continuing to investigate this issue.
Apr 1, 9:22 AM
investigating
NinjaOne is aware of service issues affecting web portal login. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com.
Apr 1, 8:45 AM
March 2026
NinjaOne Remote Degradation
Started: Mar 12, 12:08 PM
monitoring
We are continuing to monitor for any further issues.
Mar 13, 10:16 AM
monitoring
We are continuing to monitor for any further issues.
Mar 13, 10:03 AM
monitoring
We are continuing to monitor for any further issues.
Mar 13, 8:46 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 12, 10:31 PM
identified
We are continuing to work on a fix for this issue.
Mar 12, 10:26 PM
identified
We are continuing to work on a fix for this issue.
Mar 12, 9:28 PM
identified
We are continuing to work on a fix for this issue.
Mar 12, 8:25 PM
identified
We are continuing to work on a fix for this issue.
Mar 12, 5:26 PM
identified
The issue has been identified and a fix is being implemented.
Mar 12, 3:44 PM
investigating
We are continuing to investigate this issue.
Mar 12, 1:43 PM
investigating
NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal:
- NinjaOne Remote
We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com.
Mar 12, 12:08 PM