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Network Discovery – Discovered devices not appearing (EU)

Minor Impact Resolved Duration: 1h 3m September 22, 2026
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Current answer

NinjaOne experienced a minor incident: Network Discovery – Discovered devices not appearing (EU). ServiceAlert observed recovery on Sep 22, 2026.

Official NinjaOne status page Current NinjaOne status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Europe (EU)

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 22, 2026 at 3:47 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 22, 2026 at 3:19 PM UTC
Investigating
We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.
Sep 22, 2026 at 3:01 PM UTC
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