Current answer
NinjaOne experienced a minor incident: Device Monitoring Data Issues. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
United States (US)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 9, 2026 at 3:47 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 9, 2026 at 3:29 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 9, 2026 at 2:36 PM UTC
Investigating
NinjaOne is aware of an issue impacting device monitoring data, where some customers may see missing device metrics within the dashboard. We are actively investigating and working to restore normal service.
Sep 9, 2026 at 2:05 PM UTC
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