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Remote Tools connection issues - OC

Minor Impact Resolved Duration: 1h 4m August 25, 2026
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Current answer

NinjaOne experienced a minor incident: Remote Tools connection issues - OC. ServiceAlert observed recovery on Aug 26, 2026.

Official NinjaOne status page Current NinjaOne status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Australia (OC)

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 26, 2026 at 12:25 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 26, 2026 at 12:10 AM UTC
Investigating
We're experiencing an elevated level of remote tool connection errors in OC and are currently looking into the issue.
Aug 25, 2026 at 11:55 PM UTC
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