New Multi-region uptime checks and custom-domain status pages

EU - Agents reporting Offline

Critical Impact Resolved Duration: 5h 4m September 2, 2026
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Current answer

NinjaOne experienced a critical incident: EU - Agents reporting Offline. ServiceAlert observed recovery on Sep 2, 2026.

Official NinjaOne status page Current NinjaOne status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Europe (EU)

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026 at 11:35 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 2, 2026 at 11:12 AM UTC
Investigating
We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard
Sep 2, 2026 at 7:25 AM UTC
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