Current answer
NinjaOne experienced a critical incident: EU - Agents reporting Offline. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Europe (EU)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026 at 11:35 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 2, 2026 at 11:12 AM UTC
Investigating
We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard
Sep 2, 2026 at 7:25 AM UTC
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