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Monta Outage History

Uptime record, past incidents, and downtime history for Monta.

Checking current status...
51.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 70.4% 27 8
May 2026 67.7% 31 10
April 2026 16.7% 30 25
March 2026 66.7% 3 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Service Disruption - Elevated Error Rates
major

Started: Jun 26, 1:29 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 26, 1:37 PM
investigating
We are currently experiencing elevated error rates and disruption across our platform. Our team has been alerted and is actively investigating the issue. We apologize for any inconvenience and will provide updates as we learn more.
Jun 26, 1:29 PM
Smart Charging - Issues with starting Smart Charge sessions
minor

Started: Jun 23, 6:30 PM

monitoring
We have identified the root cause of the Smart Charging issue and applied mitigation measures. Smart Charging sessions are now starting successfully again, and we are actively monitoring to confirm full stability. Standard (Charge Now) and Scheduled Charging were not affected throughout this incident. We apologize for the disruption and will continue to keep you updated.
Jun 23, 6:44 PM
investigating
We are currently investigating an issue affecting Smart Charging sessions. Some customers may experience errors when attempting to start a Smart Charge. Standard (Charge Now) and Scheduled Charging are not affected and continue to work as expected. We apologize for the inconvenience and will provide further updates as our investigation progresses.
Jun 23, 6:30 PM
Service disruption affecting login and app functionality
critical

Started: Jun 20, 8:24 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 20, 9:07 AM
investigating
We are currently experiencing a service disruption that is affecting the ability to log in and use the Monta app. Our team has identified the issue and is actively working to resolve it. We apologize for the inconvenience and will provide updates as soon as more information is available.
Jun 20, 8:24 AM
Issues with Monta AI
minor

Started: Jun 11, 12:37 PM

investigating
We are currently investigating reports of issues with Monta AI functionality. Some users may experience errors when accessing AI features. Our team is actively working to identify and resolve the problem.
Jun 11, 12:37 PM
Elevated number of failed charges
major

Started: Jun 5, 8:10 AM

monitoring
We have deployed a fix for the RFID charging issue and are now monitoring the situation. Early results are positive, showing a significant reduction in failed charges. We continue to monitor closely to ensure the issue is fully resolved.
Jun 5, 8:50 AM
identified
We have identified that the charging failures are specifically affecting sessions started with RFID Charge Keys. Charging sessions initiated through the Monta Charge app or API are working normally and can be used as a workaround while we work on a fix. We are actively working to resolve the issue with RFID-initiated sessions.
Jun 5, 8:25 AM
investigating
We are currently investigating an elevated number of failed charging sessions reported by multiple operators. Some customers may experience difficulties starting charging sessions. Our team is actively working to identify and resolve the issue.
Jun 5, 8:10 AM
Monta Hub, Hub Beta, and Monta Control Outage
major

Started: Jun 3, 2:59 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 3, 3:13 PM
investigating
We are currently experiencing a brief network disruption that may affect connectivity and service availability for some users. Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available. Thank you for your patience.
Jun 3, 3:13 PM
monitoring
Monta Hub, Hub Beta, and Monta Control Outage temporarily down.
Jun 3, 2:59 PM
Major Wireless Logic Outage
major

Started: Jun 2, 8:18 PM

identified
We are monitoring Wireless Logic status updates. As a Wireless Logic customer, refer to Wireless Logic status updates sent via email for more details and updates.
Jun 2, 8:18 PM
identified
We are monitoring Wireless Logic status updates. As a Wireless Logic customer, refer to Wireless Logic status updates sent via email for more details and updates.
Jun 2, 8:18 PM
May 2026
Can't download receipts from Monta Hub or Monta Charge

Started: May 18, 9:24 AM

investigating
It currently isn't possible to download receipts from Monta Hub or Monta Charge. It'll result in an error. We're investigating the issue.
May 18, 9:24 AM
Issues with AI Assistant
minor

Started: May 12, 7:39 AM

investigating
We are currently investigating issues with our AI Assistant feature that may be causing problems across our web platforms. Our team is working to identify and resolve the issue as quickly as possible.
May 12, 7:39 AM
Some users experiencing app login issues
major

Started: May 9, 8:46 AM

monitoring
Our engineering team has deployed fixes to address the server resource issues that were causing the app login problems. The service is now stable and users should be able to log in successfully. We are continuing to monitor the situation closely to ensure full recovery.
May 9, 9:31 AM
investigating
We are seeing an increase in reports from users experiencing login issues and app accessibility problems. Our team has identified that this is affecting a larger number of users than initially reported, and we are working urgently to resolve the issue. We will continue to provide updates as we make progress.
May 9, 8:52 AM
investigating
We are currently investigating reports from a small number of users who are unable to log into the Monta app. Some users are encountering errors or blank screens when trying to access the app. Our team is actively working to identify and resolve this issue.
May 9, 8:46 AM
April 2026
Delay in transactions from paid charges

Started: Apr 30, 2:31 PM

investigating
Transactions from paid charges might be delayed and we're investigating.
Apr 30, 2:31 PM
Error rate increase on platform
minor

Started: Apr 29, 2:44 PM

investigating
We are seeing increased error rate against the platform, and are working hard on identifying the issue.
Apr 29, 2:44 PM
Login Issues for Danish Mobile Users
minor

Started: Apr 10, 11:26 AM

monitoring
We've implemented a change, which means that danish numbers of Users will receive SMS messages from +4552513552 when they request login from phone number. We're monitoring the situation.
Apr 23, 2:31 PM
identified
We have identified the root cause of the login issues affecting some users. The problem is related to SMS verification codes not being delivered due to carrier-level filtering on certain mobile networks. We are actively working with mobile carriers and our SMS providers to restore normal service.
Apr 10, 12:04 PM
investigating
We are investigating reports of login difficulties affecting some users in Denmark. The issue appears to be related to SMS verification codes not being delivered and is currently limited to users on the 3 Mobile network. Our team is working with the mobile carrier to resolve this issue as quickly as possible.
Apr 10, 11:26 AM
Missing customer support logs in Monta Control

Started: Apr 7, 7:53 AM

investigating
Since April 6, 21:10 CEST we have had problems with the database where the so called "customer support" logs in Monta Control are recorded. We are working on restoring the functionality. The "workaround" is to look at the raw OCPP logs which are recorded seperatly and are therefore still available.
Apr 7, 7:53 AM
Issues with Scheduled Charging Feature
minor

Started: Apr 1, 9:00 PM

investigating
We're currently investigating reports of validation errors when using the scheduled charging feature. Some users may experience difficulties scheduling charges and receive error messages. As a workaround, you can start your charging session immediately instead of scheduling it for later. We're working to resolve this issue and will provide updates as they become available.
Apr 1, 9:00 PM
March 2026
Connectivity Issues with Monta AI and Search Features
minor

Started: Mar 30, 2:36 PM

investigating
We are currently experiencing connectivity issues affecting Monta AI and search functionality in Monta Hub. Our team is actively investigating the issue.
Mar 30, 2:36 PM
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