Current answer
Monta experienced a major incident: Fleet Drivers Unable to Initiate Charging Sessions. ServiceAlert observed recovery on Oct 1, 2026.
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Incident Lifecycle
Affected Components
Wallet
Charging
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 1, 2026 at 2:53 PM UTC
Investigating
We are currently investigating an issue affecting a fleet of drivers who are unable to start charging sessions. Affected drivers are seeing an 'insufficient funds' error when attempting to charge. Our team is actively investigating and working to restore full charging capability as quickly as possible.
Oct 1, 2026 at 2:42 PM UTC
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