Current answer
Monta experienced a minor incident: Delayed Charge Status Updates in App. ServiceAlert observed recovery on Sep 17, 2026.
Looking for an update now? Check the current status, or follow Monta for future changes.
Incident Lifecycle
Affected Components
Monta Charge - App
Charging
Incident Timeline
Investigating
We are continuing to investigate an issue affecting some customers in the app. In addition to delayed charge status updates and error messages when starting a charge, we are aware that some customers may also experience difficulties when attempting to add or integrate a charger — the process may appear to loop and not complete successfully. Charges that have already started are running correctly at the charger. Our team is actively working to resolve all aspects of this issue.
Sep 17, 2026 at 12:34 PM UTC
Investigating
Some customers may see an error message stating that starting a charge is taking longer than expected, even though charging has started correctly at the charger. The app is not reflecting the current charging status in real time. Our team is actively working on a fix.
Sep 17, 2026 at 11:57 AM UTC
Was your business affected by this Monta outage?
Follow Monta and route available status alerts to email or a team channel.