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91.7%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.4%
28
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Our engineering team has resolved the issue impacting Outreach delivery. Outreach emails are now sending and analytics updating. We are monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue within Media Relations where there may be a delay in sending an Outreach email. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing issues with loading searches on Explore. Features that rely on searches may also be affected. Our engineering team is actively investigating the root cause.
We apologize for any inconvenience caused, and we will provide updates accordingly.
monitoring
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing issues with loading searches on Explore. Features that rely on searches may also be affected. Our engineering team is actively investigating the root cause.
We apologize for any inconvenience caused, and we will provide updates accordingly.
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue with delayed content indexation affecting the Meltwater API for Explore+ Search (Optimized Searches). Users may experience delays in receiving the latest documents via the API. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue with delayed content indexation in Explore+ Searches (Optimized Searches). Users may experience delays in receiving the latest documents in their search results. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Legacy Incident Archive
21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Platform Degradation
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has identified and resolved the root cause affecting this issue. Users should now be able to access all components. The team will continue to closely monitor the situation.
Thank you for your patience.
investigating
We are currently experiencing an issue where certain components will be unavailable for users. Our engineering team is actively investigating the issue.
We apologize for the inconvenience and appreciate your patience.
Kinetiq Content Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
This issue has been resolved now. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.
We will continue to monitor and provide updates accordingly.
investigating
We are currently experiencing an issue with receiving the latest Kinetiq content from our provider. This may result in delays or no data for TV, Radio, Podcasts, and Promotional/Ad content.
Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.
We apologize for any inconvenience this may cause and will provide updates as they become available.
Meta Incident Report
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our third-party provider, Meta, has resolved the issue impacting their Facebook and Instagram APIs. Components of the Meltwater platform affected by this outage are now functioning as expected.
We'll continue to monitor and provide updates accordingly.
investigating
Our third-party provider Meta is reporting widespread outages impacting their Facebook and Instagram APIs. As a result, this may affect multiple components of the Meltwater platform including: Engage, Explore, Measure, and other areas.
We'll continue to monitor and provide updates accordingly.
Content Ingestion Delay
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has resolved the issue and has processed the backlog. We will continue to monitor and provide updates accordingly.
Thank you for your patience.
investigating
We are currently experiencing a delay with Content Ingestion. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
Export Degradation
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has identified and resolved the root cause of the export failure. Users should now be able to use the export functionality as expected. The team will continue to closely monitor the situation.
Thank you for your patience.
investigating
We are currently experiencing issues with the export functionality in our application. Users may experience failures when attempting to export data from the application. Our Engineering team is aware of this issue and is actively investigating.
We apologize for any inconvenience caused by this issue and will provide updates accordingly.
May 2026
Users unable to login to Meltwater application
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The Meltwater application continues to function as expected. We are closely monitoring and will continue to keep you updated on this status.
investigating
We are currently experiencing an issue where some users are unable to login to Meltwater application. Our Engineering team is aware of this issue and currently working on a fix.
We apologize for any inconvenience caused and we will provide updates accordingly.
Delay in Editorial Content
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has resolved the issue and has processed the backlog. We will continue to monitor and provide updates accordingly.
Thank you for your patience.
identified
Our Engineering team has implemented a fix and resolved the underlying issue. We are currently processing the backlog of content. We will continue to monitor the platform and keep you updated.
We thank you for your patience.
investigating
We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
April 2026
Content Delay
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has resolved the issue regarding the delay of Editorial and Social Content and are actively processing the backlog. We will continue to monitor and provide updates accordingly.
Thank you for your patience.
investigating
We are currently experiencing a delay with Editorial and Social Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
X/Twitter and Reddit data degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has resolved the issue affecting X/Twitter and Reddit data. The content is now flowing into searches without any delay. We will continue to monitor and provide updates accordingly.
Thank you for your patience.
identified
The issue affecting X/Twitter and Reddit data has been resolved. Content is now flowing into searches without delay, and our Engineering team will continue to monitor system status closely.
Thank you for your patience.
investigating
We are currently experiencing an issue with X/Twitter & Reddit data. Users may see a delay getting the latest X/Twitter and Reddit data in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available.
We apologize for the inconvenience and thank you for your patience.
Meltwater Engage Publish Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has resolved the issue impacting Instagram posts in Engage Publish. Users should now be able to publish successfully. We will continue to monitor and provide updates accordingly.
Thank you for your patience.
investigating
We are currently experiencing an issue in Engage Publish. Users may experience failures while publishing Instagram posts. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
