Current answer
Meltwater Media Intelligence Platform experienced a critical incident: Explore+ API Degradation. ServiceAlert observed recovery on Aug 27, 2026.
Official Meltwater Media Intelligence Platform status page Current Meltwater Media Intelligence Platform status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Application
Search
Reports
Incident Timeline
Monitoring
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 26, 2026 at 7:39 AM UTC
Investigating
We are currently experiencing an issue with delayed content indexation affecting the Meltwater API for Explore+ Search (Optimized Searches). Users may experience delays in receiving the latest documents via the API. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
We apologize for the inconvenience and thank you for your patience.
Aug 25, 2026 at 10:02 PM UTC
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