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Explore Search Degradation

Critical Impact Resolved Duration: 12h 26m November 9, 2026
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Current answer

Meltwater Media Intelligence Platform experienced a critical incident: Explore Search Degradation. ServiceAlert observed recovery on Nov 10, 2026.

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Incident Lifecycle

Investigating Monitoring Investigating Monitoring
Affected Components
Application Search Reports

Incident Timeline

Monitoring
Our Engineering team has resolved the issue. Searches in Explore, as well as features that rely on search functionality, are now functioning as expected. We will continue to monitor the status of the application.

Thank you for your patience.
Nov 9, 2026 at 5:28 PM UTC
Investigating
We are currently investigating this issue.
Nov 9, 2026 at 5:27 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 9, 2026 at 5:22 PM UTC
Investigating
We are currently experiencing an issue with Explore. Users may experience errors when loading searches, as well as when accessing features that rely on search functionality. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.
Nov 9, 2026 at 4:03 PM UTC
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