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Engage - Media Upload issues

Minor Impact Resolved Duration: 1d 2h 14m October 5, 2026
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Current answer

Meltwater Media Intelligence Platform experienced a minor incident: Engage - Media Upload issues. ServiceAlert observed recovery on Oct 6, 2026.

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Incident Lifecycle

Investigating Monitoring
Affected Components
Application Search Reports

Incident Timeline

Monitoring
This issue has been resolved. Uploading images in Engage is now functioning as expected. We will continue to monitor the situation closely and provide updates accordingly.

Thank you for your patience.
Oct 5, 2026 at 7:12 PM UTC
Investigating
We are currently facing issues with uploading media in Engage. Users are currently unable to upload media in Engage Publish, Conversations, and Asset Library. Our Engineering team is aware and is actively working on the issue.

We apologize for the inconvenience and will provide updates accordingly.
Oct 5, 2026 at 6:40 PM UTC
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