New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Meltwater Media Intelligence Platform Outage History

Uptime record, past incidents, and downtime history for Meltwater Media Intelligence Platform.

Checking current status...
69.6% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 91.7% 12 1
April 2026 66.7% 30 10
March 2026 25% 4 3

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Content Delay
minor

Started: Apr 20, 12:27 PM

monitoring
Our Engineering team has resolved the issue regarding the delay of Editorial and Social Content and are actively processing the backlog. We will continue to monitor and provide updates accordingly. Thank you for your patience.
Apr 20, 6:34 PM
investigating
We are currently experiencing a delay with Editorial and Social Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.
Apr 20, 12:27 PM
X/Twitter and Reddit data degradation
minor

Started: Apr 13, 1:38 PM

monitoring
Our engineering team has resolved the issue affecting X/Twitter and Reddit data. The content is now flowing into searches without any delay. We will continue to monitor and provide updates accordingly. Thank you for your patience.
Apr 14, 3:56 AM
identified
The issue affecting X/Twitter and Reddit data has been resolved. Content is now flowing into searches without delay, and our Engineering team will continue to monitor system status closely. Thank you for your patience.
Apr 13, 4:30 PM
investigating
We are currently experiencing an issue with  X/Twitter & Reddit data. Users may see a delay getting the latest X/Twitter and Reddit data in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available. We apologize for the inconvenience and thank you for your patience.
Apr 13, 1:38 PM
Meltwater Engage Publish Issue
minor

Started: Apr 2, 3:22 PM

monitoring
Our Engineering team has resolved the issue impacting Instagram posts in Engage Publish. Users should now be able to publish successfully. We will continue to monitor and provide updates accordingly. Thank you for your patience.
Apr 2, 8:01 PM
investigating
We are currently experiencing an issue in Engage Publish. Users may experience failures while publishing Instagram posts. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.
Apr 2, 3:22 PM
March 2026
GenAI Lens Degradation
minor

Started: Mar 26, 4:07 PM

monitoring
Our Engineering team has resolved the underlying issue affecting Gen AI Lens. Users should be able to load all the Insights.We will continue to monitor and provide updates accordingly. Thank you for your patience.
Mar 27, 11:22 AM
identified
Our Engineering team has identified the issue with GenAI Lens in Monitor. Currently partial data is available. We continue to monitor the progress and will provide updates accordingly. Thank you for your patience.
Mar 26, 7:46 PM
investigating
We are currently experiencing an issue with GenAI Lens in Monitor. Users will see error when trying to load insights on the page. Our Engineering team is aware of the issue and is actively working to resolve it. We apologize for the inconvenience and thank you for your patience.
Mar 26, 4:07 PM