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91.4%of 35 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.4%
28
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Our engineering team has resolved the issue impacting Outreach delivery. Outreach emails are now sending and analytics updating. We are monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue within Media Relations where there may be a delay in sending an Outreach email. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing issues with loading searches on Explore. Features that rely on searches may also be affected. Our engineering team is actively investigating the root cause.
We apologize for any inconvenience caused, and we will provide updates accordingly.
monitoring
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing issues with loading searches on Explore. Features that rely on searches may also be affected. Our engineering team is actively investigating the root cause.
We apologize for any inconvenience caused, and we will provide updates accordingly.
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue with delayed content indexation affecting the Meltwater API for Explore+ Search (Optimized Searches). Users may experience delays in receiving the latest documents via the API. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue with delayed content indexation in Explore+ Searches (Optimized Searches). Users may experience delays in receiving the latest documents in their search results. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Legacy Incident Archive
21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Meltwater Engage Platform Degradation
minorSource not attested
Last archived state: resolved
View archived record details
ApplicationSearchReports
monitoring
Our Engineering team has identified and resolved the issue affecting the Engage Platform. Users should now be able to access Engage as expected across Conversations, Publisher, Analyze, and Owned Social Connections. The team will continue to closely monitor the situation to ensure continued stability.
Thank you for your patience.
investigating
We are currently investigating an issue impacting the Engage Platform. Customers may experience errors when loading Engage Conversations, Publisher, Analyze Owned widgets and Dashboards, and Owned Social Connections. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Search Degradation
criticalSource not attested
Last archived state: resolved
View archived record details
ApplicationSearchReports
monitoring
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
investigating
We are currently investigating an issue affecting search. Customers may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Content Delay
minorSource not attested
Last archived state: resolved
View archived record details
ApplicationSearchReports
monitoring
Our engineering team has resolved the issue that caused delays in editorial, social, and broadcast content. The backlog has now been processed, and we will continue to monitor the situation closely and provide updates accordingly.
Thank you for your patience.
investigating
We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Analyze dashboards and Explore+ searches are not accessible
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has identified and resolved this issue. Users should now be able to access Analyze dashboards and Explore+ Searches (Optimized Searches) via Workspaces.
investigating
We are experiencing an issue where users may not be able to access Analyze dashboards and Explore+ Searches(Optimized Searches) via Workspaces. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
July 2026
Explore+ Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that caused data delays in Explore+ Search (Optimized Search) has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.
investigating
Our engineering team is actively working to resolve this issue. Explore+ Search (Optimized Search) functionality has now been restored on the platform. Search results currently include data up to 31 July, 4:00 PM UTC. We will continue to provide updates accordingly.
Thank you for your patience and understanding.
investigating
Our engineering team is actively working to resolve this issue. Partial Explore+ Search (Optimized Search) functionality has now been restored on the platform. Search results currently include data up to 30 July, 2:00 AM UTC. We will continue to provide updates accordingly.
Thank you for your patience and understanding.
investigating
We are currently experiencing issues with Explore+ Searches(Optimized searches). Users may encounter errors when running searches or retrieving past data. Services that rely on search functionality such as Analyze dashboards may also be affected. Our engineering team is actively investigating the issue.
We apologize for the inconvenience and appreciate your patience.
Editorial Content Degradation
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has identified and resolved the issue affecting the retrieval of the latest Editorial Content. Users should now be able to access search results as expected across Monitor, Newsletters, Analyze, and Reports. The team will continue to closely monitor the situation to ensure continued stability.
Thank you for your patience.
investigating
We are currently experiencing an issue retrieving the latest Editorial Content. Users may experience missing or delayed search results, which may impact Monitor, Newsletters, Analyze, and Reports. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
Australian Broadcast Content Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Our third-party provider has resolved the issue affecting broadcast data for Australia, and data is now flowing back into the platform. Some customers may still experience delays with certain content while we complete the backfill process.
Thank you for your patience.
investigating
We are currently experiencing issues retrieving the latest broadcast content for Australia. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
June 2026
Editorial Content Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has resolved this issue and Editorial Content is now up to date. We will continue to monitor the situation closely and provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
investigating
We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
X/Twitter Data Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
X/Twitter content is flowing into the platform as expected. We will continue to monitor the application and provide updates accordingly.
Thank you for your patience.
investigating
We are currently experiencing an issue with X/Twitter data. Users may see a delay getting the latest X/Twitter data in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available.
We apologize for the inconvenience and thank you for your patience.
X/Twitter Data Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
X/Twitter content is flowing into the platform as expected. We will continue to monitor the application and provide updates accordingly.
Thank you for your patience.
investigating
We are currently experiencing an issue with X/Twitter data. Users may see a delay getting the latest X/Twitter data in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available.
We apologize for the inconvenience and thank you for your patience.
