Current answer
Meltwater Media Intelligence Platform experienced a critical incident: Search Degradation. ServiceAlert observed recovery on Aug 26, 2026.
Official Meltwater Media Intelligence Platform status page Current Meltwater Media Intelligence Platform status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Application
Search
Reports
Incident Timeline
Monitoring
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 25, 2026 at 12:00 PM UTC
Investigating
We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
We apologize for the inconvenience and thank you for your patience.
Aug 25, 2026 at 8:46 AM UTC
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