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IDnow GmbH Outage History

Daily provider-status observations and published incident history for IDnow GmbH.

Operational

IDnow GmbH is operational. Verified . Official provider source.

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88.5% of 26 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[TEST System] Degraded Performance
minor Observed active window 2h 17m

View incident details and source

Started:

VideoIdent AutoIdent AutoIdent QES eSign
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing a degradation in performance on our TEST system and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
Service Disruption [TEST System]
critical Observed active window 2h 43m

View incident details and source

Started:

VideoIdent eID AutoIdent AutoIdent QES eSign InstantSign eSign Wallet
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
minor Observed active window 23m

View incident details and source

Started:

Check'nSign.io IDCheck.io IDCheck.io PVID
monitoring
A fix has been implemented and we are monitoring the results.
identified
We identified a performance downgrade from 16:08 till 17:00.
investigating
We're experiencing an performance degradation and are currently looking into the issue. We will provide regular updates on the issue.

Legacy Incident Archive

12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Service Disruption for eSigning and Autoident QES (Namirial TSP)
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. eSigning users who use the Namirial TSP are affected. We will keep you updated with any new developments.
[Check'n'Sign] Service Disruption
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a service disruption on Check'n'Sign service. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
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