Current answer
IDnow GmbH experienced a minor incident: QTSP degraded performance [ TEST systems ]. ServiceAlert observed recovery on Oct 27, 2026.
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Incident Lifecycle
Affected Components
AutoIdent QES
eSign
InstantSign
eSign Wallet
Incident Timeline
Investigating
We are currently experiencing a performance degradation on our TEST system and are actively investigating the issue.
Our team is working to identify the root cause and implement a solution.
Customers using eSign with IDnow QTSP are affected.
Our team is working to identify the root cause and implement a solution.
Customers using eSign with IDnow QTSP are affected.
Oct 26, 2026 at 2:18 PM UTC
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