Current answer
IDnow GmbH experienced a minor incident: [TEST System] Degraded Performance. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
VideoIdent
AutoIdent
AutoIdent QES
eSign
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 25, 2026 at 10:31 AM UTC
Investigating
We are currently experiencing a degradation in performance on our TEST system and our team is actively investigating the root cause.
We appreciate your patience and will post regular updates until service performance returns to normal.
We appreciate your patience and will post regular updates until service performance returns to normal.
Sep 25, 2026 at 8:33 AM UTC
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