This incident also had impact on Frontend Observability for the same region.
A fix has been deployed, and things have stablized. We will continue to monitor on our end.
identified
We’ve identified the cause of an issue impacting Log writes. Our team is currently implementing a fix.
Some Grafana UI features may be unavailable or reverting to legacy behaviour
A fix has been applied and metrics write error rates in prod-us-central-0 have returned to normal levels. Metrics ingestion is operating as expected. We are continuing to monitor the affected systems to confirm full recovery before marking this incident resolved.
investigating
We are investigating elevated error rates affecting metrics writes in prod-us-central-0. Customers in this region may see failed or delayed metrics ingestion, gaps in recent data on dashboards and queries, and alert rules that depend on the affected series may not evaluate as expected.
Legacy Incident Archive
101 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Incident Management unavailable in US Central
minorSource not attested
Last archived state: resolved
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Incident Management and Response (IRM)
monitoring
A fix has been applied and Incident Management in US Central is recovering. The Incident public API is responding normally, and customers can create, view, and query Incidents again. We are continuing to monitor the recovery to confirm the service is fully stable.
investigating
We are investigating an outage affecting Grafana Incident in the US Central region (prod-us-central-0). Customers are unable to create, view, or query Incidents, and requests to the Incident public API are timing out. All customers in this region are affected.
Grafana OnCall is not impacted — alert ingestion, alert group creation, and notification delivery are all operating normally.
K6 Test Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Telemetry push APIs went down at 15:06 UTC, causing tests to lose telemetry data, like metrics, logs, traces, and browser screenshots.
This issue has now been mitigated, and we are monitoring to determine root cause as well as full resolution.
Some Grafana Instances Unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled out a change to the affected regions to restore services.
investigating
We have identified the cause: our cloud provider has exhausted compute capacity in the affected region. We are working directly with them and are moving affected workloads to alternative capacity to restore service.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that causing some Grafana deployments in prod-us-central-0 and prod-us-central-3 to become unavailable.
Logs latency increase within prod-eu-west-3
minorSource not attested
Last archived state: resolved
View archived record details
investigating
There's still a minor latency increase in this cell however we have identified that it is improving although not back to normal as of yet. We will continue to look into this.
investigating
We have identified minor latency increases in write endpoints within the prod-eu-west-3. Our team is currently monitoring and investigating this.
K6 - Cloud test-run issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A critical piece of infrastructure behaved poorly after a reboot. It has now been properly recovered
investigating
We are currently investigating an issue which is resulting in some test runs to abort and metrics data to be incomplete for a subset of tests
July 2026
Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue impacting stack provisioning. Attempting to set up PDC on newly created stacks will currently fail across several regions. We are currently looking into the cause of this.
PDC Authentication Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue impacting PDC authentication. We will provide additional updates as they become available.
Issues with Billing/Usage Dashboard Metrics and Panels.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the issue, and are working on deploying a fix.
investigating
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud.
We are working on identifying and resolving the issue
IRM Performance Degradation in EU Region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the underlying issue affecting Grafana IRM in our EU region and are actively working to restore normal service.
Users may continue to experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications while mitigation efforts are underway.
Our engineering team is working to restore full functionality as quickly as possible. We will provide another update as more information becomes available.
investigating
We are currently investigating an issue affecting Grafana IRM in our EU region. Users may experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications.
Our engineering team is actively investigating the issue and working to restore normal service. We will provide another update as more information becomes available.
Partial OTLP Write Outage in prod-us-east-3
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue affecting OTLP ingestion in the prod-us-east-3 region. Customers may experience intermittent failures when writing telemetry to the OTLP endpoint. Based on current information, logs are confirmed to be affected, and metrics and traces may also be impacted.
Our investigation indicates intermittent failures began around 08:00 UTC, with the primary period of impact occurring between 15:30 UTC and 17:45 UTC. We are continuing to investigate the scope and root cause ...
