Phone call notifications to numbers in Russia and Kazakhstan are blocked
View the provider incident record →Current answer
Grafana Cloud experienced a minor incident: Phone call notifications to numbers in Russia and Kazakhstan are blocked. ServiceAlert observed recovery on Oct 19, 2026.
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Incident Lifecycle
Affected Components
Incident Management and Response (IRM)
Incident Timeline
Investigating
Phone call notifications to numbers in Russia and Kazakhstan are still blocked. We are working to resolve the issue.
As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative.
We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative.
We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Oct 16, 2026 at 7:44 PM UTC
Investigating
Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue.
As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative.
We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative.
We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Oct 13, 2026 at 9:35 PM UTC
Investigating
Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue.
As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative.
We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative.
We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Oct 13, 2026 at 9:23 AM UTC
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