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Errors when querying Prometheus datasource

Minor Impact Resolved Duration: 54m October 13, 2026
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Current answer

Grafana Cloud experienced a minor incident: Errors when querying Prometheus datasource. ServiceAlert observed recovery on Oct 13, 2026.

Official Grafana Cloud status page Current Grafana Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
GCP US Central - prod-us-central-4

Incident Timeline

Monitoring
We have put some mitigations in place which seem to have helped with the errors.
We continue to monitor the results.
Oct 13, 2026 at 8:29 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 13, 2026 at 8:01 PM UTC
Investigating
A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources.
We are investigating and will provide an update soon.
Oct 13, 2026 at 7:55 PM UTC
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