This incident also had impact on Frontend Observability for the same region.
A fix has been deployed, and things have stablized. We will continue to monitor on our end.
identified
We’ve identified the cause of an issue impacting Log writes. Our team is currently implementing a fix.
Some Grafana UI features may be unavailable or reverting to legacy behaviour
A fix has been applied and metrics write error rates in prod-us-central-0 have returned to normal levels. Metrics ingestion is operating as expected. We are continuing to monitor the affected systems to confirm full recovery before marking this incident resolved.
investigating
We are investigating elevated error rates affecting metrics writes in prod-us-central-0. Customers in this region may see failed or delayed metrics ingestion, gaps in recent data on dashboards and queries, and alert rules that depend on the affected series may not evaluate as expected.
Legacy Incident Archive
101 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Write Outage
criticalSource not attested
Last archived state: resolved
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monitoring
Healthy as of 17:00 UTC. We are continuing to monitor.
investigating
We are currently investigating a Write outage ongoing, starting at 16:30 UTC for the impacted region.
Errors creating new Slack integration for Grafana IRM
majorSource not attested
Last archived state: resolved
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identified
We have verified the fix, and we are starting to roll it out
identified
We have identified the root cause of the problem, and we are working on a fix
investigating
We are investigating a possible error creating Slack integrations. Will update the status soon.
Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23
minorSource not attested
Last archived state: resolved
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monitoring
status is health in prod-us-east-3.loki-prod-042 and we're continuing to monitor
Metrics Write Path Errors
majorSource not attested
Last archived state: resolved
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monitoring
Error rates have dropped, and we are monitoring this issue for any recurrence.
investigating
We are currently investigating an elevated rate of error and latency in the impacted write path.
Stacks using SCIM user provisioning are currently unable to log into Grafana
majorSource not attested
Last archived state: resolved
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identified
We have applied a fix and are currently awaiting feedback from affected customers.
identified
The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.
investigating
We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.
K6 - Cloud output test-runs are failing to fetch the script logs
minorSource not attested
Last archived state: resolved
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monitoring
We have identified the cause and applied a fix which has has resulted in significant recovery. We will continue to monitor this before resolving.
investigating
We are currently investigating an issue cloud output test-runs which is resulting in failure to fetch the script logs. We are working on identifying the cause and working on a fix.
Cloud Log Exporter Unavailable
majorSource not attested
Last archived state: resolved
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monitoring
A fix has been implemented and we are monitoring the results.
investigating
Cloud Log Exporter is temporarily not available in the marked regions. We are currently investigating this issue and will update as soon as we have more info to share.
PDC Issues
majorSource not attested
Last archived state: resolved
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monitoring
A fix has been implemented, and we are observing recovery. We will continue to monitor the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is causing issues with PDC in the prod-eu-west-2 region. We will provide another update in 1-2 hours.
Grafana Cloud login issues for users with role of None
minorSource not attested
Last archived state: resolved
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identified
We are in the process of implementing a fix and are monitoring the rollout. Thank you for your patience.
identified
We’ve identified the cause of the issue impacting users with the role of None from logging in. Our team is currently implementing a fix.
investigating
We’re currently investigating an issue with user logins with the None role in Grafana Cloud. Our team is actively working to identify the cause. Thank you for your patience.
Adaptive Metrics aggregation delay in eu-west-0 region.
minorSource not attested
Last archived state: resolved
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monitoring
Services are fully recovered now. We're monitoring to be sure the issue won't re-occur.
identified
We're currently facing an issue with Adaptive Metrics aggregation delay in the eu-west-0 region (GCP Belgium). The issue started at around 11:50 UTC, but we were able to identify the issue and the appropriate fix is already deployed. We're seeing services recovering. More updated to come soon.
