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86.3%of 51 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
84%
25
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some LogMeIn Pro and Central customers may be experiencing issues while accessing the website.
Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have corrected the issue and we are monitoring the successful establishment of incoming calls.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing receiving inbound calls. Outbound calls and internal extensions calls are not affected.
Our engineers are working with our PSTN peers to identify the issue and will provide another update shortly.
Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates
Our engineers have corrected the issue and we are monitoring improvements with the affected product features.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some DOIS - Run, Pro, Central, and LogMeIn Rescue customers may be experiencing slow or failed session launches for remote support, as well as new host installation for Pro and Central.
Our engineers are working to identify the issue and will provide another update shortly.
GoTo MeetingRescuePro/CentralGoTo WebinarHelpdeskGoToMyPCGoTo TrainingGoTo Assist Service DeskGoTo Assist Corporate
monitoring
Our partner has corrected the issue and we are seeing sustained stability in email services.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the email delivery rate is improving and are continuously working towards a resolution with our mail delivery partner.
We will provide another update shortly.
investigating
We are actively investigating reports that some customers may be experiencing issues in receiving emails from GoTo, notably including 2FA confirmations for Resolve, Rescue and GoToMyPC.
Our engineers are working to identify the issue and will provide another update shortly.
August 2026
LogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failures
Our engineers are seeing an improvement on the situation and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers continue to investigate the code signing issues reported for Rescue, GoTo Assist v5, Pro, and Central.
We will provide another update shortly.
identified
Our engineers are investigating issues with code signing for Rescue, GoToAssist v5, Pro and Central, which can lead to intermittent failures when starting sessions.
We will provide another update shortly.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
GoTo Connect - Call Recording and Transcript
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution.
We will provide another update shortly.
GoTo App - Cannot connect
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issue opening the app.
Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers are seeing signs of recovery for login to our applications. Our team is still engaged in ensuring prolonged stability of the applications.
We will provide another update shortly.
identified
This issue affects authentication to the various GoTo applications, which also affects Resolve, Pro/Central, in addition to GoTo Admin, Connect and Meetings.
We will provide another update shortly.
identified
Our engineers have identified the issue and are actively working to correct the underlying cause.
This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services.
We will provide another update shortly.
investigating
We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components.
Our engineers are working to identify the issue and will provide another update shortly.
We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls.
Our engineers are working to identify the issue and will provide another update shortly.
GoTo Connect Call Quality issue
majorSource not attested
Last archived state: resolved
View archived record details
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile.
Our engineers are working to identify the issue and will provide another update shortly.
March 2026
GoTo Connect - Call audio quality
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing audio issues on calls
Our engineers are working to identify the issue and will provide another update shortly.
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have corrected the issue and we are monitoring recovery across all services which were affected.
We will continue monitoring the situation and provide a final update shortly.
identified
We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed.
We will provide another update shortly.
identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
investigating
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.
Our engineers are working to identify the issue and will provide another update shortly.
