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GoTo Outage History

Uptime record, past incidents, and downtime history for GoTo.

Checking current status...
78% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 68% 25 8
April 2026 80% 30 6
March 2026 83.9% 31 5
February 2026 80% 5 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
major

Started: May 13, 6:58 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 14, 2:12 AM
identified
Our engineers are executing on the established plan to get back the system to prolonged stability We will provide another update shortly.
May 14, 2:03 AM
identified
Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it. We will provide another update shortly.
May 14, 1:12 AM
identified
We are continuing to work towards a resolution to ensure stability in starting and joining sessions. We will provide another update shortly.
May 14, 12:37 AM
identified
Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information. We will provide another update shortly.
May 13, 10:40 PM
monitoring
A potential fix was applied to resolve the issue, and we are continuing to monitor for stability. We will continue monitoring the situation and provide a final update shortly.
May 13, 10:28 PM
identified
Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection. We will provide another update shortly.
May 13, 9:13 PM
identified
Our engineers are continuing to work on this issue and continue to work towards a resolution. We will provide another update shortly.
May 13, 8:04 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 13, 7:22 PM
investigating
We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions. Our engineers are working to identify the issue and will provide another update shortly.
May 13, 6:58 PM
Grasshopper - Login Issues
minor

Started: May 8, 1:22 AM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 8, 4:10 AM
investigating
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 8, 2:09 AM
investigating
We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps. Our engineers are working to identify the issue and will provide another update shortly.
May 8, 1:22 AM
GoTo Connect - Call Recording and Transcript
major

Started: May 7, 6:31 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 8, 1:54 AM
identified
Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution. We will provide another update shortly.
May 7, 6:31 PM
GoTo App - Cannot connect
major

Started: May 6, 4:55 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 6, 5:06 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 6, 4:57 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issue opening the app. Our engineers are working to identify the issue and will provide another update shortly.
May 6, 4:55 PM
April 2026
Login to GoTo applications - 504 timeout - multiple products impacted
major

Started: Apr 20, 2:14 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Apr 20, 3:16 PM
identified
Our engineers are seeing signs of recovery for login to our applications. Our team is still engaged in ensuring prolonged stability of the applications. We will provide another update shortly.
Apr 20, 3:12 PM
identified
This issue affects authentication to the various GoTo applications, which also affects Resolve, Pro/Central, in addition to GoTo Admin, Connect and Meetings. We will provide another update shortly.
Apr 20, 2:55 PM
identified
Our engineers have identified the issue and are actively working to correct the underlying cause. This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services. We will provide another update shortly.
Apr 20, 2:34 PM
investigating
We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components. Our engineers are working to identify the issue and will provide another update shortly.
Apr 20, 2:14 PM
GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)
major

Started: Apr 15, 9:08 PM

investigating
We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls. Our engineers are working to identify the issue and will provide another update shortly.
Apr 15, 9:08 PM
GoTo Connect Call Quality issue
major

Started: Apr 6, 12:58 PM

identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Apr 6, 1:16 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile. Our engineers are working to identify the issue and will provide another update shortly.
Apr 6, 12:58 PM
March 2026
GoTo Connect - Call audio quality
major

Started: Mar 25, 4:08 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Mar 25, 4:20 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Mar 25, 4:15 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing audio issues on calls Our engineers are working to identify the issue and will provide another update shortly.
Mar 25, 4:08 PM
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions
major

Started: Mar 18, 3:37 PM

monitoring
Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.
Mar 18, 4:04 PM
identified
We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.
Mar 18, 3:58 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Mar 18, 3:51 PM
investigating
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.
Mar 18, 3:37 PM
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