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GoTo Outage History

Uptime record, past incidents, and downtime history for GoTo.

Checking current status...
58.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 66.7% 9 3
June 2026 30% 30 21
May 2026 67.7% 31 10
April 2026 81% 21 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Join.me, GoToMyPC, Pro and Central - Login Issues
major

Started: Jul 3, 12:03 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update.
Jul 3, 7:55 PM
identified
Our engineers are seeing signs of improvements for Join.me, Pro and Central and still working on resolution for GoToMyPC. We will provide another update shortly.
Jul 3, 7:21 PM
identified
Our engineers have identified that change did not produce the expected outcome and are now working on an alternate solution. We will provide another update shortly.
Jul 3, 6:21 PM
identified
Our engineers follow closely the change's progression towards resolution while investigating a faster option. Login can still be intermittently working. We will provide another update soon.
Jul 3, 4:02 PM
identified
Our engineers have performed a change to restore functionality. It is still in progress to take full effect. In the meantime, login can be intermittently working. The team is also still looking at other options to get to a faster recovery. We will provide another update when new information is available.
Jul 3, 3:08 PM
identified
Our engineers have performed a change which will help restore functionality. However, it can take up to 4 hours to take full effect. In the meantime, login can be intermittently working. The team is also looking at other options to get to a faster recovery. We will provide another update shortly.
Jul 3, 2:05 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Jul 3, 1:23 PM
investigating
Our engineers are still working to identify the source of this issue and will provide another update shortly.
Jul 3, 12:39 PM
investigating
We are actively investigating reports that some Pro and Central customers may be experiencing issues when trying to login. Our engineers are working to identify the issue and will provide another update shortly.
Jul 3, 12:03 PM
GoTo Connect - inbound/outbound call failures
major

Started: Jul 2, 11:49 AM

monitoring
Our engineers have implemented a fix that has addressed the inbound/outbound call issues that were reported, and we are now monitoring for continued stability. We will provide a final update shortly.
Jul 2, 4:36 PM
identified
Our engineers are continuing to investigate several underlying causes that result in the known issue. This includes identifying and following patterns, as well as understanding the full customer impact is. At this time, the investigation is ongoing. We will provide additional updates shortly.
Jul 2, 4:06 PM
identified
Our engineers are continuing to implement a fix for the issue. We will provide another update shortly.
Jul 2, 3:14 PM
identified
Our engineers are currently working on a plan to mitigate the issues and continue working toward resolution. We will provide another update shortly.
Jul 2, 2:12 PM
identified
Our engineers continue to investigate the issue and are actively working to determine the best path toward resolution. We will provide another update shortly.
Jul 2, 1:43 PM
identified
Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly.
Jul 2, 11:54 AM
investigating
We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.
Jul 2, 11:49 AM
GoTo Connect - inbound/outbound call failures
major

Started: Jul 1, 9:43 AM

monitoring
We are continuing to monitor for any further issues.
Jul 1, 10:43 AM
monitoring
Our engineers have corrected the issue, and we are confirming that all services are functional. We will continue monitoring the situation and will provide a final update shortly.
Jul 1, 10:40 AM
identified
Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly.
Jul 1, 10:08 AM
investigating
We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.
Jul 1, 9:43 AM
June 2026
GoTo Connect - Contact Center and Call Reports Issue
major

Started: Jun 19, 8:33 AM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Jun 19, 12:39 PM
identified
Our engineers continue to investigate the issue. We will provide another update as soon as it is available.
Jun 19, 10:08 AM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Jun 19, 8:38 AM
investigating
We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion. Our engineers are working to identify the issue and will provide another update shortly.
Jun 19, 8:33 AM
May 2026
GoTo Connect - Authentication issue
major

Started: May 28, 2:17 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 28, 2:49 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 28, 2:28 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing authentication issues accessing the GoTo app or GoTo Admin or Analytics portals. Our engineers are working to identify the issue and will provide another update shortly.
May 28, 2:17 PM
Logmein Rescue - Issue starting or joining sessions
major

Started: May 27, 3:17 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 27, 3:48 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress. We will provide another update shortly.
May 27, 3:45 PM
investigating
We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions. Our engineers are working to identify the issue and will provide another update shortly.
May 27, 3:17 PM
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
major

Started: May 13, 6:58 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 14, 2:12 AM
identified
Our engineers are executing on the established plan to get back the system to prolonged stability We will provide another update shortly.
May 14, 2:03 AM
identified
Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it. We will provide another update shortly.
May 14, 1:12 AM
identified
We are continuing to work towards a resolution to ensure stability in starting and joining sessions. We will provide another update shortly.
May 14, 12:37 AM
identified
Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information. We will provide another update shortly.
May 13, 10:40 PM
monitoring
A potential fix was applied to resolve the issue, and we are continuing to monitor for stability. We will continue monitoring the situation and provide a final update shortly.
May 13, 10:28 PM
identified
Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection. We will provide another update shortly.
May 13, 9:13 PM
identified
Our engineers are continuing to work on this issue and continue to work towards a resolution. We will provide another update shortly.
May 13, 8:04 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 13, 7:22 PM
investigating
We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions. Our engineers are working to identify the issue and will provide another update shortly.
May 13, 6:58 PM
Grasshopper - Login Issues
minor

Started: May 8, 1:22 AM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 8, 4:10 AM
investigating
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 8, 2:09 AM
investigating
We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps. Our engineers are working to identify the issue and will provide another update shortly.
May 8, 1:22 AM
GoTo Connect - Call Recording and Transcript
major

Started: May 7, 6:31 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 8, 1:54 AM
identified
Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution. We will provide another update shortly.
May 7, 6:31 PM
GoTo App - Cannot connect
major

Started: May 6, 4:55 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 6, 5:06 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 6, 4:57 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issue opening the app. Our engineers are working to identify the issue and will provide another update shortly.
May 6, 4:55 PM
April 2026
Login to GoTo applications - 504 timeout - multiple products impacted
major

Started: Apr 20, 2:14 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Apr 20, 3:16 PM
identified
Our engineers are seeing signs of recovery for login to our applications. Our team is still engaged in ensuring prolonged stability of the applications. We will provide another update shortly.
Apr 20, 3:12 PM
identified
This issue affects authentication to the various GoTo applications, which also affects Resolve, Pro/Central, in addition to GoTo Admin, Connect and Meetings. We will provide another update shortly.
Apr 20, 2:55 PM
identified
Our engineers have identified the issue and are actively working to correct the underlying cause. This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services. We will provide another update shortly.
Apr 20, 2:34 PM
investigating
We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components. Our engineers are working to identify the issue and will provide another update shortly.
Apr 20, 2:14 PM
GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)
major

Started: Apr 15, 9:08 PM

investigating
We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls. Our engineers are working to identify the issue and will provide another update shortly.
Apr 15, 9:08 PM
GoTo Connect Call Quality issue
major

Started: Apr 6, 12:58 PM

identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Apr 6, 1:16 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile. Our engineers are working to identify the issue and will provide another update shortly.
Apr 6, 12:58 PM
March 2026
GoTo Connect - Call audio quality
major

Started: Mar 25, 4:08 PM

monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Mar 25, 4:20 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Mar 25, 4:15 PM
investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing audio issues on calls Our engineers are working to identify the issue and will provide another update shortly.
Mar 25, 4:08 PM
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions
major

Started: Mar 18, 3:37 PM

monitoring
Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.
Mar 18, 4:04 PM
identified
We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.
Mar 18, 3:58 PM
identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Mar 18, 3:51 PM
investigating
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.
Mar 18, 3:37 PM
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