Current answer
GoTo experienced a major incident: Connectivity issues. ServiceAlert observed recovery on Sep 8, 2026.
Looking for an update now? Check the current status, or follow GoTo for future changes.
Incident Lifecycle
Affected Components
Contact Center
GoTo Meeting
Rescue
Customer Engagement
VoIP Calls - GoTo Connect Web
GoTo Webinar
GoTo Meeting API
GoTo Assist Remote Support v5
VoIP Calls - GoTo Connect Mobile
GoTo Training
GoTo Assist Remote support v4
GoTo Training API
PSTN Calls - Inbound
GoTo Webinar API
GoTo Assist Corporate
GoTo Connect API
Messaging - SMS
Messaging - Chat
Administration Portal
Admin API
Incident Timeline
Monitoring
We are seeing improvements to connectivity and are monitoring gradual recovery of services.
Sep 8, 2026 at 5:24 PM UTC
Identified
We have identified the issue our team is all hands on deck to restore service.
Sep 8, 2026 at 5:16 PM UTC
Investigating
We are currently investigating connectivity issues to a variety of GoTo products.
A more detailed message will be sent shortly.
A more detailed message will be sent shortly.
Sep 8, 2026 at 4:55 PM UTC
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