Box Outage History
Uptime record, past incidents, and downtime history for Box.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 92% | 25 | 2 |
| April 2026 | 93.3% | 30 | 2 |
| March 2026 | 87.1% | 31 | 4 |
| February 2026 | 40% | 5 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
[Medium] Issues with Box Drive
Started: May 22, 8:46 AM
investigating
Our team is investigating an issue with Logins for Box Drive. Users attempting to log in to Box Drive may see errors or timeouts. Users encountering this issue can log in to the Box Web Application as a temporary workaround. We will provide additional information as it becomes available.
May 22, 8:46 AM
[Critical] Issue with Box Folder, collections, Box AI and Hubs
Started: May 7, 1:20 AM
monitoring
Our team has taken steps to remediate this issue and is seeing improvement in Box Folder, Collections, Box AI, Hubs, and Classification. We are continuing to monitor for any additional impact.
May 7, 2:32 AM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
May 7, 2:12 AM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
May 7, 1:52 AM
investigating
We are investigating an ongoing issue affecting folder, collections, Box AI and Hubs. Customers may experience seeing errors when loading folders, collections, Box AI and Hubs. We will provide more information as soon as it is available.
May 7, 1:20 AM
April 2026
[Medium] Issues with Box Search
Started: Apr 27, 5:36 PM
monitoring
Our team has taken steps to remediate this issue and is seeing improvement for the search with metadata service. We are continuing to monitor for any additional impact.
Apr 27, 6:17 PM
identified
The issue has been identified and a fix is being implemented.
Apr 27, 5:52 PM
investigating
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Apr 27, 5:51 PM
investigating
We are continuing to investigate this issue.
Apr 27, 5:37 PM
investigating
Our team is investigating an issue with Search by metadata in the Box Web Application. Users may see search results not return. We will provide additional information as it becomes available.
Apr 27, 5:36 PM
[Critical] Issues with Box Sign
Started: Apr 3, 4:04 AM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Apr 3, 6:27 AM
investigating
We are investigating an ongoing issue affecting Box Sign. We will provide more information as soon as it is available.
Apr 3, 4:04 AM
March 2026
[Major] Issues to access Admin Console dashboard
Started: Mar 25, 11:44 AM
monitoring
Our team has taken steps to remediate this issue and is seeing improvement to access the Box Admin console. We are continuing to monitor for any additional impact.
Mar 25, 1:36 PM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 12:23 PM
investigating
Our team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.
Mar 25, 11:44 AM
[Critical] Issue with Box Shuttle
Started: Mar 25, 5:52 AM
monitoring
Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service. We are continuing to monitor for any additional impact.
Mar 25, 4:26 PM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2:54 PM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2:23 PM
investigating
We are continuing to investigate this issue. We will provide additional updates as they become available.
Mar 25, 1:24 PM
investigating
We are continuing to investigate this issue. We will provide additional updates as they become available.
Mar 25, 12:43 PM
investigating
We are continuing to investigate this issue.
Mar 25, 12:07 PM
investigating
We are continuing to investigate this issue.
Mar 25, 11:21 AM
investigating
We are continuing to investigate this issue.
Mar 25, 10:44 AM
investigating
We are continuing to investigate this issue.
Mar 25, 10:11 AM
investigating
We are continuing to investigate this issue.
Mar 25, 9:40 AM
investigating
We are continuing to investigate this issue.
Mar 25, 9:07 AM
investigating
We are continuing to investigate this issue.
Mar 25, 8:33 AM
investigating
We are continuing to investigate this issue.
Mar 25, 7:59 AM
investigating
We are continuing to investigate this issue.
Mar 25, 7:31 AM
investigating
We are continuing to investigate this issue.
Mar 25, 7:01 AM
investigating
We are continuing to investigate this issue.
Mar 25, 6:32 AM
investigating
Our team is investigating an issue with Box Shuttle and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 5:52 AM
[Major] Issues with Logins, Folder and File Preview, and Shared Links
Started: Mar 20, 3:37 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 20, 4:44 AM
investigating
We are continuing to investigate this issue.
Mar 20, 4:14 AM
investigating
We are continuing to investigate this issue.
Mar 20, 4:13 AM
identified
The issue has been identified and a fix is being implemented.
Mar 20, 3:59 AM
investigating
We are investigating an ongoing issue affecting folder and file preview. Customers may experience a white or blank page when loading subfolders and accessing shared links. We will provide more information as soon as it is available.
Mar 20, 3:37 AM