Box Outage History

Uptime record, past incidents, and downtime history for Box.

Checking current status...
85.7% uptime over 70 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Jan 31Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 90% 10 1
March 2026 87.1% 31 4
February 2026 82.1% 28 5
January 2026 100% 1 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 70 Days)

Jan 31 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
[Critical] Issues with Box Sign
critical

Started: Apr 3, 4:04 AM

identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Apr 3, 6:27 AM
investigating
We are investigating an ongoing issue affecting Box Sign. We will provide more information as soon as it is available.
Apr 3, 4:04 AM
March 2026
[Major] Issues to access Admin Console dashboard
major

Started: Mar 25, 11:44 AM

monitoring
Our team has taken steps to remediate this issue and is seeing improvement to access the Box Admin console. We are continuing to monitor for any additional impact.
Mar 25, 1:36 PM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 12:23 PM
investigating
Our team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.
Mar 25, 11:44 AM
[Critical] Issue with Box Shuttle
critical

Started: Mar 25, 5:52 AM

monitoring
Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service. We are continuing to monitor for any additional impact.
Mar 25, 4:26 PM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2:54 PM
identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2:23 PM
investigating
We are continuing to investigate this issue. We will provide additional updates as they become available.
Mar 25, 1:24 PM
investigating
We are continuing to investigate this issue. We will provide additional updates as they become available.
Mar 25, 12:43 PM
investigating
We are continuing to investigate this issue.
Mar 25, 12:07 PM
investigating
We are continuing to investigate this issue.
Mar 25, 11:21 AM
investigating
We are continuing to investigate this issue.
Mar 25, 10:44 AM
investigating
We are continuing to investigate this issue.
Mar 25, 10:11 AM
investigating
We are continuing to investigate this issue.
Mar 25, 9:40 AM
investigating
We are continuing to investigate this issue.
Mar 25, 9:07 AM
investigating
We are continuing to investigate this issue.
Mar 25, 8:33 AM
investigating
We are continuing to investigate this issue.
Mar 25, 7:59 AM
investigating
We are continuing to investigate this issue.
Mar 25, 7:31 AM
investigating
We are continuing to investigate this issue.
Mar 25, 7:01 AM
investigating
We are continuing to investigate this issue.
Mar 25, 6:32 AM
investigating
Our team is investigating an issue with Box Shuttle and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 5:52 AM
[Major] Issues with Logins, Folder and File Preview, and Shared Links
major

Started: Mar 20, 3:37 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 20, 4:44 AM
investigating
We are continuing to investigate this issue.
Mar 20, 4:14 AM
investigating
We are continuing to investigate this issue.
Mar 20, 4:13 AM
identified
The issue has been identified and a fix is being implemented.
Mar 20, 3:59 AM
investigating
We are investigating an ongoing issue affecting folder and file preview. Customers may experience a white or blank page when loading subfolders and accessing shared links. We will provide more information as soon as it is available.
Mar 20, 3:37 AM