IR27439 - WebRTC problems in EMEA region
View the provider incident record →Current answer
Vonage Contact Centre (VCC) experienced a critical incident: IR27439 - WebRTC problems in EMEA region. ServiceAlert observed recovery on Sep 28, 2026.
Official Vonage Contact Centre (VCC) status page Current Vonage Contact Centre (VCC) status
ServiceAlert observed status change:
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
WebRTC
WebRTC
Incident Timeline
Monitoring
Vonage services continue to show signs of recovery following today's interruption in WebRTC connectivity. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Sep 28, 2026 at 6:40 AM UTC
Investigating
We are aware of issues that may be impacting WebRTC traffic in EMEA region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Sep 28, 2026 at 6:24 AM UTC
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