IR27442 - WebRTC connectivity problems in APAC region
View the provider incident record →Current answer
Vonage Contact Centre (VCC) experienced a critical incident: IR27442 - WebRTC connectivity problems in APAC region. ServiceAlert observed recovery on Sep 30, 2026.
Official Vonage Contact Centre (VCC) status page Current Vonage Contact Centre (VCC) status
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Incident Lifecycle
Affected Components
WebRTC
WebRTC
Incident Timeline
Monitoring
Vonage services continue to show signs of recovery following today's interruption in WebRTC. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Sep 30, 2026 at 5:54 AM UTC
Investigating
We are aware of issues that may be impacting WebRTC calls in the APAC region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Sep 30, 2026 at 4:53 AM UTC
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