EU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]
View the provider incident record →Current answer
Qualys experienced a minor incident: EU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Cloud Agent (CA)
Container Security (CS)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Policy Audit (PA)
Vulnerability Management (VM)
Custom Assessment and Remediation (CAR)
Incident Timeline
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM, PA and Container Security scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM, PA and Container Security scans to become available in the UI.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12933
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12933
Oct 22, 2026 at 7:01 AM UTC
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