US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]
View the provider incident record →Current answer
Qualys experienced a minor incident: US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Vulnerability Management (VM)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026 at 10:51 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 21, 2026 at 10:46 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module.
Please utilize the below mentioned URL for login
https://qualysguard.qualys.com/fo/tools/module_landing.php?module=prod_scans
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12932.
Please utilize the below mentioned URL for login
https://qualysguard.qualys.com/fo/tools/module_landing.php?module=prod_scans
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12932.
Oct 21, 2026 at 9:39 PM UTC
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