Current answer
Persona experienced a minor incident: Increased File Download Latency. Resolved on Oct 22, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow Persona for future changes.
Provider notice timeline
Affected Components
Dashboard
Incident Timeline
Resolved
This issue with our edge network vendor is now resolved. Our monitoring confirms that fileserver download latencies remain normal.
Oct 22, 2026 at 1:48 AM UTC
Monitoring
Between October 21 23:40 UTC and October 22 00:30 UTC customers with traffic routing through West coast ingress infrastructure may have noticed increase latencies downloading content from fileserver.withpersona.com.
The issue has be traced to a network congestion issue in our network edge provider's infrastructure.
The issue has been resolved at our vendor and we are monitoring systems.
The issue has be traced to a network congestion issue in our network edge provider's infrastructure.
The issue has been resolved at our vendor and we are monitoring systems.
Oct 22, 2026 at 1:41 AM UTC
Investigating
We’re investigating increased file download latency. We’ll share an update as soon as we have more information.
Oct 22, 2026 at 1:08 AM UTC
Was your business affected by this Persona outage?
Follow Persona and route available status alerts to email or a team channel.