Current answer
Persona experienced a minor incident: Degraded Performance for Verifications. Resolved on Mar 27, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Verifications
Incident Timeline
Resolved
Resolved – Clarification
Earlier, we notified you of a potential increase in verification latency. The increase was briefly impacting p95 and should not have been noticeable for the majority of customers.
This notification was triggered prematurely in the spirit of transparency, we apologize for any confusion caused. All systems have been operating normally.
Earlier, we notified you of a potential increase in verification latency. The increase was briefly impacting p95 and should not have been noticeable for the majority of customers.
This notification was triggered prematurely in the spirit of transparency, we apologize for any confusion caused. All systems have been operating normally.
Mar 27, 2026 at 12:00 AM UTC
Monitoring
Verification latency has improved following mitigation efforts.
Mar 26, 2026 at 11:54 PM UTC
Investigating
Starting at 3:00 UTC, March 25, we are investigating an issue causing an increase in tail latencies for verifications.
Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.
Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.
Mar 6, 2026 at 4:00 AM UTC
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