Current answer
Persona experienced a minor incident: Tagging System Errors. Resolved on Jan 30, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Incident Timeline
Resolved
The issue causing tagging errors within Inquiries has been resolved, and functionality has returned to normal.
Thank you for your patience while we worked to restore full service.
Thank you for your patience while we worked to restore full service.
Jan 30, 2026 at 3:03 PM UTC
Monitoring
We have implemented a fix for the issue causing Tagging errors within Inquiries and are seeing improved behavior.
The team is monitoring the system closely to ensure continued stability.
The team is monitoring the system closely to ensure continued stability.
Jan 30, 2026 at 2:23 PM UTC
Identified
We have identified the issue causing errors in our Tagging system.
This issue occurs only when applying or updating Tags within Inquiries.
Our team is actively working on a fix and will provide updates as progress is made.
This issue occurs only when applying or updating Tags within Inquiries.
Our team is actively working on a fix and will provide updates as progress is made.
Jan 30, 2026 at 2:16 PM UTC
Investigating
We are currently investigating an issue causing errors in our tagging system.
Our team is actively working to identify the root cause and assess impact. We will provide updates as more information becomes available.
Our team is actively working to identify the root cause and assess impact. We will provide updates as more information becomes available.
Jan 30, 2026 at 2:09 PM UTC
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