Current answer
Persona experienced a minor incident: Elevated 4xx and 5xx Errors and Latency. Resolved on Jan 7, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
API
Cases
Inquiries & Collections
Verifications
Incident Timeline
Resolved
"Between 18:25 UTC to 18:42 UTC, we experienced a period of service degradation due to increased system load that impacted a subset of our backend infrastructure. This resulted in elevated error rates and latency across production environments. The issue has been fully resolved, and systems are operating normally.
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Jan 7, 2026 at 6:52 PM UTC
Identified
We are currently investigating and addressing an infrastructure issue that is causing elevated error rates across production environments. The issue has been identified, and our team is actively working on a fix.
Jan 7, 2026 at 6:25 PM UTC
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