Current answer
Persona experienced a minor incident: Elevated 500 response rate. Resolved on Jan 6, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Incident Timeline
Resolved
A hardware pause on a production database resulted in an approximately 10 second window of elevated 500 request responses for a small number of US-based customers. The issue was automatically corrected and all systems are functioning normally.
Jan 6, 2026 at 12:45 AM UTC
Investigating
We are investigating a spike in 500 response codes for a subset of our customers.
Jan 6, 2026 at 12:44 AM UTC
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