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Increased latencies in APIs

Minor Impact Resolved Notice published: November 18, 2025
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Current answer

Persona experienced a minor incident: Increased latencies in APIs. Resolved on Nov 18, 2025.

Official Persona status page Current Persona status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Investigating Monitoring

Incident Timeline

Resolved
Between 21:51 UTC to 22:13 UTC, we saw elevated response times across the Persona platform. This is now resolved.
Nov 18, 2025 at 11:08 PM UTC
Monitoring
A remediation has been implemented and latencies are back to normal.
Nov 18, 2025 at 10:17 PM UTC
Investigating
We're currently investigating p90 elevated response times in our APIs.
Nov 18, 2025 at 10:01 PM UTC
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