New Multi-region uptime checks and custom-domain status pages

Degraded performance for US address input components

Minor Impact Resolved Notice published: November 10, 2025
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Current answer

Persona experienced a minor incident: Degraded performance for US address input components. Resolved on Nov 10, 2025.

Official Persona status page Current Persona status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Investigating Identified
Affected Components
Inquiries & Collections

Incident Timeline

Resolved
We implemented a fix at 20:56 UTC to resolve the degradation with US address components. This issue was limited to address components utilizing the US state dropdown component. This is now resolved.
Nov 10, 2025 at 9:03 PM UTC
Identified
We've identified the root cause and are working on a fix. We will provide additional updates shortly.
Nov 10, 2025 at 8:52 PM UTC
Investigating
We're experiencing degraded performance for US address components in the inquiry UI flow. Our team is actively investigating the issue. We'll post a further update soon.
Nov 10, 2025 at 8:45 PM UTC
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