Current answer
Persona experienced a minor incident: Increased Latency. Resolved on Oct 24, 2025.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Incident Timeline
Resolved
Fixes have been deployed and P99 times for API calls are stable.
Oct 24, 2025 at 11:34 PM UTC
Monitoring
We've identified the issue and mitigated the problem. Latencies are returning back to normal and we're continuing to work on a permanent fix.
Oct 24, 2025 at 9:20 PM UTC
Investigating
We're continuing to investigate elevated response times in the US region only. We'll post another update soon.
Oct 24, 2025 at 8:24 PM UTC
Investigating
We're continuing to investigate elevated response times across the US and EU regions. We'll post another update soon.
Oct 24, 2025 at 7:26 PM UTC
Investigating
We're currently investigating elevated response times across the US and EU regions. We'll post an update soon.
Oct 24, 2025 at 6:36 PM UTC
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