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Datto Workplace - US Region - Intermittent Service Connectivity Issues

Minor Impact Resolved Duration: 1h 33m August 31, 2026
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Current answer

Kaseya Inc experienced a minor incident: Datto Workplace - US Region - Intermittent Service Connectivity Issues. ServiceAlert observed recovery on Aug 31, 2026.

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Incident Lifecycle

Investigating Monitoring
Affected Components
US1 US6 US15

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 4:12 PM UTC
Investigating
We are aware of a problem where Datto Workplace users in the U.S. region hosted on Cells 1, 6, and 15 may experience intermittent service connectivity disruptions, resulting in degraded access to Workplace services.

The Kaseya Engineering Team is investigating this issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

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Aug 31, 2026 at 4:01 PM UTC
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