Datto Workplace - US Region - Intermittent Service Connectivity Issues
View the provider incident record →Current answer
Kaseya Inc experienced a minor incident: Datto Workplace - US Region - Intermittent Service Connectivity Issues. ServiceAlert observed recovery on Aug 31, 2026.
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Incident Lifecycle
Affected Components
US1
US6
US15
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 4:12 PM UTC
Investigating
We are aware of a problem where Datto Workplace users in the U.S. region hosted on Cells 1, 6, and 15 may experience intermittent service connectivity disruptions, resulting in degraded access to Workplace services.
The Kaseya Engineering Team is investigating this issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-...
The Kaseya Engineering Team is investigating this issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-...
Aug 31, 2026 at 4:01 PM UTC
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