Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality
View the provider incident record →Current answer
Kaseya Inc experienced a minor incident: Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality. ServiceAlert observed recovery on Nov 6, 2026.
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Incident Lifecycle
Affected Components
Backup
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 5, 2026 at 6:15 PM UTC
Investigating
We are aware of a problem where Datto Endpoint Backup for PC assets paired with Cloud Siris 279760 may experience degraded backup functionality.
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
If you need any assistance, please contact our support team for assistance through the <a href="https://helpdesk.kaseya.com/hc/en-gb#/contact">Kaseya Support Portal</a>.
To receive notifications about future maintenance events and service updates, subscribe to the <a href="https://status.kaseya.com/">Kaseya Status Page</a>.
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
If you need any assistance, please contact our support team for assistance through the <a href="https://helpdesk.kaseya.com/hc/en-gb#/contact">Kaseya Support Portal</a>.
To receive notifications about future maintenance events and service updates, subscribe to the <a href="https://status.kaseya.com/">Kaseya Status Page</a>.
Nov 5, 2026 at 2:39 PM UTC
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