Autotask PSA - Multiple Zones - Outgoing Email Delays
View the provider incident record →Current answer
Kaseya Inc experienced a minor incident: Autotask PSA - Multiple Zones - Outgoing Email Delays. ServiceAlert observed recovery on Nov 2, 2026.
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Incident Lifecycle
Affected Components
Limited Release
America East
America East 2
America East 3
America West
America West 2
America West 3
Australia / New Zealand
Australia / New Zealand 2
Spanish (Español)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 2, 2026 at 7:32 PM UTC
Identified
We are aware of a problem where emails sent from Autotask PSA are delayed.
The Kaseya Engineering Team has identified the issue and are working on a fix.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team has identified the issue and are working on a fix.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Nov 2, 2026 at 4:58 PM UTC
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