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Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation

Minor Impact Resolved Duration: 3h 15m September 16, 2026
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Current answer

Kaseya Inc experienced a minor incident: Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation. ServiceAlert observed recovery on Sep 16, 2026.

Official Kaseya Inc status page Current Kaseya Inc status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Backup Backup Verification Recovery

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Sep 16, 2026 at 1:56 PM UTC
Investigating
We are aware of a problem where a subset of Datto Endpoint Backup and Datto Endpoint Backup for PCs nodes in the UK region are currently experiencing intermittent connectivity issues, which may impact backup and recovery operations.

The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 16, 2026 at 1:14 PM UTC
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