Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI
View the provider incident record →Current answer
Kaseya Inc experienced a minor incident: Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI. ServiceAlert observed recovery on Sep 24, 2026.
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Incident Lifecycle
Affected Components
UK (United Kingdom)
UK 2 (United Kingdom)
UK03 (United Kingdom)
EU1 (English Europe and Asia)
German (Deutsch)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 24, 2026 at 8:37 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 24, 2026 at 8:11 AM UTC
Investigating
We are aware of a problem where latency and error messages are being observed when navigating the Autotask UI.
The Kaseya Engineering Team is aware of this behaviour and is currently investigating.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team is aware of this behaviour and is currently investigating.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 24, 2026 at 7:21 AM UTC
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