Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2'
View the provider incident record →Current answer
Kaseya Inc experienced a minor incident: Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2'. ServiceAlert observed recovery on Oct 26, 2026.
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Incident Lifecycle
Affected Components
SaaS Protection Backups
Incident Timeline
Monitoring
Our R&D team has implemented changes to address the issue and backup success rate metrics for customers hosted on pod 'aue2-saas-p2' have returned to normal levels.
We are monitoring for any other issues.
We are monitoring for any other issues.
Oct 26, 2026 at 6:17 PM UTC
Identified
We are aware of a problem where customers hosted on pod 'aue2-saas-p2' are experiencing backup performance degradation affecting M365 and Google Workspace services.
The Kaseya Engineering Team has identified the issue and are actively working to resolve it.
Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team has identified the issue and are actively working to resolve it.
Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 26, 2026 at 1:16 PM UTC
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