Some customers may experience errors with Sending and Signing (Incident 5252)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Some customers may experience errors with Sending and Signing (Incident 5252). Resolved on Jun 30, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
eSignature / CA
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing from 2026-06-29 11:50 PM UTC to 2026-06-30 12:26 AM UTC.
Jun 30, 2026 at 12:37 AM UTC
Identified
We have identified the issue and a fix is being implemented.
Jun 30, 2026 at 12:26 AM UTC
Investigating
We are actively investigating this issue.
Jun 30, 2026 at 12:25 AM UTC
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