Errors for templates, reports, envelope preparation and other features (Incident 5994)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Errors for templates, reports, envelope preparation and other features (Incident 5994). Resolved on Oct 16, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / AU
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have seen errors when using and managing templates, reports, envelope preparation and other features from 2026-10-16 06:08 AM UTC until 2026-10-16 06:40 AM UTC.
Customers may have seen errors when using and managing templates, reports, envelope preparation and other features from 2026-10-16 06:08 AM UTC until 2026-10-16 06:40 AM UTC.
Oct 16, 2026 at 7:13 AM UTC
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