Customers may have experienced intermittent latency and disruption using eSign services (Incident 6014)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may have experienced intermittent latency and disruption using eSign services (Incident 6014). Resolved on Oct 19, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / NA1
eSignature / NA4
eSignature / NA3
Incident Timeline
Resolved
Between 09:26 PM and 10:11 PM UTC, some customers may have experienced intermittent latency and disruption with eSign services. The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Oct 19, 2026 at 11:23 PM UTC
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