CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)
View the provider incident record →Current answer
DocuSign experienced a minor incident: CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348). Resolved on Feb 15, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
CLM / NA11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Some customers may have experienced errors or delays with login, browsing, generating, or previewing documents from 2026-02-15 07:47 PM UTC until 2026-02-15 09:57 PM UTC.
Some customers may have experienced errors or delays with login, browsing, generating, or previewing documents from 2026-02-15 07:47 PM UTC until 2026-02-15 09:57 PM UTC.
Feb 15, 2026 at 9:56 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Feb 15, 2026 at 9:45 PM UTC
Investigating
We are currently investigating this issue.
Feb 15, 2026 at 8:50 PM UTC
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