Customers may experience intermittent latency (Incident 5118)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may experience intermittent latency (Incident 5118). Resolved on Jun 16, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
CLM / UAT NA11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced issues from 2026-06-16 03:00 AM UTC until 2026-06-16 05:26 PM UTC.
Customers may have experienced issues from 2026-06-16 03:00 AM UTC until 2026-06-16 05:26 PM UTC.
Jun 16, 2026 at 5:24 PM UTC
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Jun 16, 2026 at 5:18 PM UTC
Investigating
We continue to investigate the issue. Performance has improved but the issue is still under investigation.
Jun 16, 2026 at 3:20 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 16, 2026 at 10:34 AM UTC
Investigating
We are actively investigating this issue.
Jun 16, 2026 at 8:37 AM UTC
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