Customers may experience issues accessing PowerForms (Incident 4870)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may experience issues accessing PowerForms (Incident 4870). Resolved on May 12, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / AU
eSignature / CA
eSignature / EU
eSignature / JP1
eSignature / NA1
eSignature / NA2
eSignature / NA3
eSignature / NA4
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Some customers may have experienced issues accessing PowerForms from 2026-05-12 06:10 PM UTCÂ until 2026-05-12 07:59 PM UTC.
Some customers may have experienced issues accessing PowerForms from 2026-05-12 06:10 PM UTCÂ until 2026-05-12 07:59 PM UTC.
May 12, 2026 at 8:03 PM UTC
Investigating
We are currently investigating this issue.
May 12, 2026 at 7:41 PM UTC
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